ARQENSIAL
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Frequently asked questions

Straight answers to fair questions.

Anything we haven’t covered? Email hello@arqensial.com.

What does ARQENSIAL do?
ARQENSIAL is a technology and business solutions company based in Mumbai, India. We build software, AI automation, CRM/ERP systems and websites, and we provide virtual assistants and managed teams for business functions such as operations, marketing, sales support, customer support, e-commerce, finance administration and research.
Who do you work with?
Founders, small and medium businesses, agencies, professional firms and growing enterprises. We work with clients internationally; working hours and time-zone overlap are agreed per engagement.
How do engagements start?
Usually with a 60-minute paid consultation or an inquiry. We then confirm scope, team, timeline and price in a written proposal before any work starts.
Do you only offer virtual assistants?
No. Virtual assistance is one of our services. We also design and build software, AI automation, CRM/ERP systems and websites, and run managed teams.
How is pricing calculated?
Operations plans have published draft starting prices. Technology projects are quoted after discovery because cost depends on scope, integrations and timelines. Every price is confirmed in a written proposal.
Can I buy a plan online?
Yes, for eligible plans once their prices are approved and online checkout is enabled. Other plans start with a quote.
Who owns the software you build?
Ownership and licensing are set out in your contract. Our standard approach is that you own the custom code written for you once it is paid for.
How do you handle confidential information?
We work under confidentiality terms, use access you grant and can revoke, limit access to the people on your engagement and document how data is handled.
Can I change team size or scope later?
Yes. Changes to team size, hours or scope are agreed in writing, with the notice periods set out in your contract.
Do you guarantee results?
We commit to the scope, deliverables and quality process in your proposal. We do not guarantee revenue, rankings, sales or other outcomes that depend on factors outside our control.
How can I become a referral partner?
Apply on the Earn With Us page. Approved partners get a portal account, a referral link and commission on cleared payments from clients they introduce.
Where is ARQENSIAL based?
Mumbai, Maharashtra, India. We work remotely with clients in other countries.

Still deciding?

Talk it through for 60 minutes, or describe the work and get a proposal.